Referral form savings

Use the Capita ROI calculator below to see the potential savings you could be making following a reduction in the number of forms and stages to the referral process, as achieved when employing the Capita Support software.

Simply input your data into the relevant calculator fields and click submit to find out what savings are possible when you use Capita Support.

The pre-populated figures reflect the averages uncovered during Capita's 'Realisation on Investment (ROI)' study.

Number of separate forms needed to refer a client
Average time taken to complete each from (hours)
Average annual salary of referring agent
Number of hours worked in a week
Number of weeks worked in a year
Number of referrals per annum

POTENTIAL SAVINGS
Savings per client referral
Total savings per annum
The above savings are based upon 0.5 hours being the time required to complete a referral using the Capita Support system.

During Capita’s ‘Realisation on Investment (ROI)’ study it was identified that without the Capita Support system in place many services are introduced to the referral process with each needing a referral form to be completed. Local Authorities identified that referral forms had to be written, scanned and then emailed to providers in order to make the referral. This process was time consuming and required administrative staff to undertake the exercise. Capita Support provides an online referral system enabling the person undertaking the referral to type the information directly onto the system, providing a huge saving in administration time.