Referral process savings

If Darlington BC is achieving this saving, isn't now the right time for you to consider investing in your technology? Use the Capita ROI calculator to discover the savings you could be making at your organisation.

Simply input your data into the relevant calculator fields and click submit to find out what savings are possible across the entire referrals process when using the Capita Support software system.

The pre-populated figures reflect the averages uncovered during Capita's 'Realisation on Investment (ROI)' study.

Average salary of one referral worker
Number of hours worked in a day
Number of hours worked in a week
Number of weeks worked in a year
Total number of days taken to process a referral
Number of workers on a caseload
Annual number of referrals dealt with

POTENTIAL SAVINGS
Cost of a case while sitting on a case load when employing Capita Support
Calculated savings per referral (Cost pre-Capita Support less cost post Capita Support)
Total savings per annum
The above savings are based upon an average time of 3 hours taken referring to providers using the Capita Support system. Savings indicated are predicted savings across the whole process, not just the commissioner.

The above calculations are based upon figures provided by Capita’s ‘Realisation on Investment (ROI)’ study, which highlighted reductions in KPI for the time taken in undertaking a referral before and after the implementation of Capita Support Gateway. The estimated savings shown with this calculator reflect those achieved not only through the Gateway system but also through training, protocols and transparency of the referral process.